Head of Franchising

Jibu DRC · 3 weeks ago
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Employment Type
Full time
Applications Received
10

OUR VALUES

Family
Ownership
Opportunity
Tomorrow
Authenticity, Teamwork, Integrity

Persistent problem-solver
Develop yourself, the team, and the brand
Ideas to build the future

JOB OVERVIEW

Job Title: Head of Franchising
Department: Franchising
Duty Station: OpCO Level - DRC
Reports To: Country Manager
Type: Full Time

Job Purpose

The Head of Franchising Manages, directs, and implements all aspects of a franchising plan for the market. The role is responsible for contributing to the business's success by providing strategic guidance to the team and franchises. The successful candidate leads the franchising team to coach Jibu franchise owners to achieve set growth targets for their stage/phase, while complying with the Jibu Franchise Standards as well as the Jibu System.

Supervision Received: This position works highly autonomously and reports directly to the Country Manager.

Duties & Responsibilities

Jibuco / Franchisee Operational Excellence:

  • Support and engage to identify opportunities to maximize volume sales in all Franchisee stores
  • Support the Franchisee development manager to set goals, targets, and training in the flow and implementation of these targets
  • Support Franchisee operations teams in implementing procedures to maximize franchisee efficiencies and control variances in the daily production of water and overall Franchisee performance
  • Be the custodian for the Volume Dashboard, planning, and forecasting
  • Assist in implementing operating methods and procedures designed to eliminate production problems and improve product quality
  • Implement efficiently and effectively directives from the Managing Director and Management

Lead Franchise Development:

  • Ensure high performance of all Franchises:
    • Managing franchise profitability and Financial Performance analysis
    • Conduct formal franchise performance reviews and co-develop work-plans to close gaps
    • Franchisee Target setting & business planning to deliver sales and costs targets
    • Represent Jibu's interests in overseeing and managing Franchisees and all business activities
    • Managing franchise compliance with the requirements and standards of the Jibu system
    • Assisting Franchisees with growth initiatives and improving same store growth and minimum profitability, including an analysis of financial information, product mix and pricing as well as introduction of new products
    • Conducting sample audits on the franchises for accountability to Jibu standards
    • Assisting in the facilitation of training as and when required
    • Assisting in the facilitation and development of various operational training modules
    • Submit reports to senior management and other disciplines when required
    • Responsibility for completing all assignments of the annual budgeting plan items

Adherence - Franchisee Store SOP, Jibu Standard and Procedures:

  • Work and support of other functions lead to monitoring Franchisee store levels of Quality issues concerning products, staffing, training, safety, and sanitation
  • Provide guidance in all Operational areas and legal procedures both at the office and at franchises
  • Support the JibuCo and Franchisees teams in implementing any changes or additions to corporate standards, and adhere to reporting procedures

Warehouse Management:

  • Oversee and manage the operations
  • Ensure stock integrity, availability and accuracy at all times
  • Oversee, monitor and supervise the regular stock takings and stock reconciliations

Leadership Engagement and Company Growth:

  • Be a supportive, dynamic and flexible team member
  • Hold yourself accountable - do what you are supposed to do On Time In Full
  • Do not wait to be assigned for a task but hunt for opportunities to bring improvements and support others
  • Be honest, reliable and dedicated
  • Bring the energy and stamina to go far with Jibu and join us in building a unique success story

Experience Requirements

  • Proven experience in franchise management, business development, or a related field
  • Excellent interpersonal and communication skills
  • Strong problem-solving and conflict resolution abilities
  • Knowledge of franchise operations, marketing, and financial principles
  • Ability to travel as needed to engage with franchisees in person

Culture Fit Criteria

At Jibu, we do not recruit based on CVs only, we look for a candidate with the right attitude, hunger for success and talent.

  • A mature leader, able to carry the weight to enable her team to perform and thrive
  • Highly motivated to Get Things Done in an autonomous and independent manner
  • Strong entrepreneurial and business instincts
  • Proficiency with Microsoft Office suite including Excel, Word and PowerPoint
  • Perfect knowledge of English and other local languages

Internal Interfaces:

Country Manager, Operations Teams, Finance, HR

External Interfaces:

  • Operating Companies
  • Executives
  • AMF Partners
  • Regulators and stakeholders
  • Potential partners